Programme summary: Finance & Operations teams
- Programme
- The Communication Programme, half day
- Group
- 34 people, two departments
- Goal agreed
- Fewer dropped hand-overs between Finance and Operations
What we saw
- Both sides of the bridge started building before agreeing measurements.
- Questions flowed one way only, from Operations to Finance.
- After the midpoint check-in, the two sides closed the gap in 12 minutes.
Suggested follow-up
- A weekly 10-minute hand-over check between the two team leads.
- One shared tracker for month-end requests.
